KMID : 0614820180240050435
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Journal of Korean Academy of Nursing Administration 2018 Volume.24 No. 5 p.435 ~ p.444
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Factors Influencing Managerial Competence of Frontline Nurse Managers
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Lee Ran
Kim Mi-Young Choi Su-Jin Shin Hee-Yeon
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Abstract
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Purpose: The purpose of this study was to investigate the relationship between nursing practice environment, resilience,job stress, communication skills, and managerial competence of frontline nurse managers and identify factorsinfluencing their managerial competence.
Methods: A descriptive research was carried out with 148 frontline nursemanagers in six general hospitals. From August 16 to October 7, 2016 data were collected using a questionnaire.
Data were analyzed with descriptive statistics, independent t-test, One-way ANOVA, Scheffe? test, Pearson correlationcoefficients, and multiple regression using IBM SPSS/WIN 22.0.
Results: Managerial competence of frontline nursemanagers was positively correlated with nursing practice environment (r=.41 p<.001), resilience (r=.45, p<.001),communication skills (r=.38, p<.001) and was negatively correlated with job stress (r=-.27, p<.001). The factors influencingmanagerial competence were nursing practice environment (¥â=.29, p=.002) and resilience (¥â=.28, p=.007)in that order. The input variables explained 30.8% of managerial competence.
Conclusion: The results suggest thata policy guideline is needed to enhance managerial competence of frontline nurse managers. The policy guidelineshould include achieving an adequate level of nurse staffing to improve the nursing practice environment and providingfrontline nurse managers with educational support and administrative assistance to increase their resilience.
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KEYWORD
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Practice environment, Resilience, Job stress, Communication skills, Professional competence
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